We're not allowed to have pens or paper. For security purposes we're only given a small dry-erase board and a marker. This happened to be a day when there were 3-5 calls per hour....that means a lot of down time.
That's a tv mounted on the wall on the right side. And the weird looking thing next to it on the wall is supposed to be a peg-board tool center. I'll paint it white. Or pink.
Also, technically, this photo never happened. That's also not allowed. *Officially*, I recreated it outside of business hours.